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Last updated: October 17, 2026 • Feedone

Data Collection Policy

This policy details the nature and scope of data collected for Customer Experience (CXI) and Employee Experience (EXI) surveys on our Platform.

1. Data Collected

We collect customer phone numbers, emails, name, and response scores. For employees, we collect employee directory profiles, departments, and survey ratings.

2. Data Compliance

We adhere to strict data security standards and app store developer guidelines for mobile data collection. Data is used solely to generate business analytics for the subscribing tenant.

3. Opt-Out

Recipients can opt-out or unsubscribe from survey messages at any time using the link provided in the message or on the Unsubscribe page.