Feedback is immediate.
Your operations should be too.
Automate customer feedback via WhatsApp at checkout. Protect store reputations in real-time.
How FOS Drives High Response Rates
Instead of redirecting customers to slow external web pages, FOS uses automated WhatsApp triggers to receive instant, one-tap ratings. Scroll to see the lifecycle in action.
Automated Transaction Trigger
A customer completes a purchase or checks out at a specific store location. A secure background webhook is activated instantly.
Direct Reach on WhatsApp
No emails to ignore. Our system triggers an automated, branded WhatsApp message containing a direct, frictionless rating query.
One-Tap 1-to-5 Rating
The customer replies with a single number from 1 to 5. There are no web portals to load and no passwords to enter.
Immediate Insight & Action
Data streams live to the company scorecard. Promoters receive automated referral triggers, while detractors alert managers for instant recovery.
Traditional NPS vs. FeedOneScore
See how the cognitive load of a 1-10 survey compares to a direct, conversation-driven 1-5 scale.
Traditional 1-10 NPS Survey
HIGH FRICTIONForces customers to evaluate complex options on small mobile screens, leading to high drop-off rates.
FeedOneScore 1-5 Scale
LIVE PREVIEWSimple, intuitive ratings delivered instantly in WhatsApp. Customer clicks once, conversation completes.
Technical capabilities built for operations
Sleek infrastructure to capture ratings at scale.
Multi-Location Routing
Maintain separate channels, custom webhooks, and alert configurations for multiple stores under a single dashboard.
Anti-Spam Safeguards
Built-in rate limiting prevents fatigue by ensuring customers are never queried multiple times in a week.
Team Pulse Checks
Deploy anonymous employee experience (EXI) surveys to identify friction points and burnouts before they cause attrition.
Real-Time Prebuilt Assets Customizer
Modify credentials below to instantly update flyers, chatbot scripts, and dashboard outputs.
Customizer Input
Acme Coffee Co.
Downtown Branch
Scan code to rate our service!
Billing that scales with your layout
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